Effective Date: February 20, 2026
1. Introduction
1005 MAXSITES TEMPLATE, operated by Scott Parker Real Estate Team, REMAX Professionals (NA), is committed to protecting and respecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the British Columbia Personal Information Protection Act (PIPA), and all applicable Canadian federal and provincial privacy legislation.
This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights regarding that information when you use our website and real estate services.
2. Information We Collect
Personal Information You Provide
We may collect the following personal information when you voluntarily submit it through our website:
- Full name
- Email address
- Telephone number
- Mailing or property address
- Property preferences and search criteria
- Messages and inquiries submitted via contact forms
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect certain non-personal information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited, time spent, and navigation patterns
- Referring website or search terms
- Device type (desktop, tablet, mobile)
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide real estate services
- To send property listings, market updates, and newsletters (with your consent)
- To facilitate real estate transactions you are involved in
- To improve our website, content, and services
- To analyze website traffic and usage patterns
- To comply with legal and regulatory obligations
- To protect against fraud and unauthorized activity
4. Consent
We obtain your consent before collecting, using, or disclosing your personal information. By submitting your information through our website or contacting us directly, you consent to the collection and use of your information as described in this policy.
You may withdraw your consent at any time by contacting us. Withdrawal of consent may limit our ability to provide certain services to you.
5. Canada's Anti-Spam Legislation (CASL)
We comply with Canada's Anti-Spam Legislation (CASL). We will only send you commercial electronic messages (such as property listings, market reports, or newsletters) if you have provided express or implied consent. Every electronic message we send includes:
- Our identity and contact information
- A clear and functional unsubscribe mechanism
- Processing of unsubscribe requests within 10 business days
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These include:
- Essential Cookies: Required for website functionality, such as session management and security.
- Analytics Cookies: Help us understand how visitors interact with our website so we can improve content and performance.
- Preference Cookies: Remember your settings and choices for a better experience on return visits.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our website, conducting business, or providing services to you (e.g., email platforms, CRM systems), subject to confidentiality agreements.
- Real Estate Transactions: With other real estate professionals, brokerages, lawyers, or financial institutions as necessary to facilitate a transaction you are party to.
- Real Estate Boards: With applicable real estate boards (e.g., VIREB, VREB) as required by their rules, bylaws, and MLS® System operating agreements.
- Legal Requirements: When required by law, regulation, court order, or governmental authority.
8. MLS® and Property Data
Property listing data displayed on this website is provided under license from the applicable real estate board(s) and their MLS® Systems. This data is intended for the personal, non-commercial use of visitors and may not be reproduced, redistributed, or used for any purpose other than identifying prospective properties for purchase.
The accuracy of listing information is not guaranteed. Data is deemed reliable but should be independently verified.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (SSL/TLS)
- Secure database storage with access controls
- Regular review of data handling practices
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. When personal information is no longer required, it is securely destroyed or anonymized.
11. Your Rights Under Canadian Privacy Law
Under PIPEDA and applicable provincial legislation, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete personal information.
- Withdrawal of Consent: Withdraw your consent for the collection, use, or disclosure of your personal information.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
To exercise any of these rights, please contact our Privacy Manager using the information below.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
14. Privacy Manager
For any privacy-related inquiries, requests, or complaints, please contact our designated Privacy Manager:
Scott Parker
REMAX Professionals (NA)
#1 - 5140 Metral Drive, Nanaimo, BC, V9T 2K8
15. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Last updated: February 20, 2026